IMPORTANT NOTICE
Our main phone number has changed. Please use 01223 626547 until further notice.
Our out-of-hours number remains the same.
Thank you.
IMPORTANT NOTICE
Our main phone number has changed. Please use 01223 626547 until further notice.
Our out-of-hours number remains the same.
Thank you.
Speed and reliability are crucial when it comes to protecting your property. False alarms can be inconvenient and costly.
With advanced technology, police response alarm systems help reduce interruptions. Strict verification processes ensure better use of police resources.
At i2 Security & Fire Protection, we have decades of intruder alarm expertise.
Our certified and accredited engineers ensure you receive the highest level of protection. We understand the importance of security, whether for your home or business. That’s why we offer comprehensive services tailored to your needs.
This blog post explains how police response services work. It also highlights why you should choose i2 Security & Fire Protection.
Police response alarm systems are monitored security systems that contact the police when an alarm is triggered.
Your alarm system must be installed and monitored by a company accredited by the National Security Inspectorate (NSI) or the Security Systems and Alarms Inspection Board (SSAIB) to qualify for police response.
These organisations certify that alarm systems meet strict standards for reliability and performance.
i2 Security & Fire Protection is proud to be NSI accredited.
Police response alarms systems works by following a three step process:
The alarm system detects a potential threat, such as an intruder, fire, or personal attack.
This signal is then sent to an Alarm Receiving Centre (ARC). The ARC is staffed with trained operators who monitor alarms 24/7. Once the alarm signal is received, the operators assess the situation.
They may contact keyholders (trusted individuals nominated by the property owner) to verify the alarm. If the keyholders are unreachable or the alarm is confirmed as genuine, the ARC takes further action.
A detailed verification process is essential to reduce false alarms.
The verification process usually involves checking multiple triggers. For example, the system might need confirmation from a second sensor or visual verification from CCTV cameras.
The ECHO (Electronic Call Handling Operations) system makes this process quicker and more efficient by automating communication between the ARC and the police.
When an alarm is verified, ECHO sends a direct signal to the police control room. This significantly reduces response times.
The benefits of police response alarm systems include enhanced security, reduced false alarms, integration with other security measures and insurance premium discounts.
Police response alarm systems ensure police intervention when an alarm is activated. This response can deter intruders and prevent potential damage or theft.
Homeowners gain peace of mind knowing their property is safeguarded even when away. Business owners reduce the risk of financial losses due to burglary or vandalism.
False alarms are a common issue with standard alarm systems. They can cause unnecessary stress and waste police resources.
Police response alarm systems use advanced technology and verification to minimise false alarms.
A key benefit of police response alarm systems is integration with other measures, such as CCTV and access control systems.
Combining your alarm system with CCTV allows for visual verification of alarms. This reduces false alarms and provides valuable evidence if an incident occurs.
Access control integration boost your security by only allowing personnel to enter your premises.
Insurers recognise the added security these approved systems provide.
These systems lower the likelihood of making a claim by reducing the risk of theft and damage. This risk reduction is passed on to you through lower premiums.
Keyholder response services protect homes and businesses by responding quickly and professionally to alarms and emergencies.
Keyholders play a crucial role in the effective management of alarm systems.
When an alarm is triggered, the ARC contacts the keyholder, who is responsible for:
Requesting a keyholder response service involves a few straightforward steps:
Once professionally set up, you can rest easy knowing that your designated keyholders will promptly and efficiently handle any alarm triggers.
Contact us today to learn more and set up a reliable keyholder security solution for your home or business.
i2 Security & Fire Protection has decades of experience in the security industry.
We’ve built a reputation for excellence and providing professional security solutions to countless satisfied clients.
Our team comprises highly trained professionals who understand the nuances of modern security needs.
Choosing a certified and accredited provider ensures high-quality and reliable security services.
i2 Security & Fire Protection is NSI Silver accredited. This indicates that we’ve been independently audited and approved to meet (and exceed) the highest security system installation and maintenance standards.
We offer various services tailored to meet your specific security needs.
Our comprehensive approach ensures that every aspect of your security is covered.
Installation
Our expert team handles the entire installation process. We assess your property, recommend the best system, and install it with precision.
Whether it’s a small home or a large commercial facility, we take care to set up your security system for optimal performance.
Maintenance
Regular maintenance is crucial for the reliability of your security system.
We provide ongoing maintenance services to keep your system in peak condition.
Our team conducts routine checks, updates software, and promptly replaces faulty components.
Monitoring
24/7 monitoring is a critical component of a police response alarm system.
Our Alarm Receiving Centre (ARC) partner is always alert and ready to respond to your alarms. They ensure immediate action, whether contacting keyholders or notifying the police.
This continuous monitoring offers unmatched security for your property.
Yes, you can add police or keyholder response to an existing alarm system. However, your current system must meet specific standards. Contact us today to discuss your options.
No, police response alarm systems do not call 999 directly. Instead, when an alarm is triggered, the system sends a signal to an Alarm Receiving Centre (ARC). The ARC then verifies the alarm and contacts the police through a direct communication line, ensuring a faster response.
A police response Level 1 alarm receives an immediate or urgent response from the police. Only systems that comply with the standards set by the NPCC and are maintained correctly can qualify for Level 1 police force response.
A Level 2 police response alarm receives a response dependent on available resources. This level is assigned to alarms that have had multiple false activations within 12 months or have not been considered urgent.
A Level 3 alarm system does not receive any police response. Instead, it requires a keyholder to attend the premises. This level is typically assigned to systems with a history of frequent false alarms that have not been rectified.
The British standards for intruder alarms are PD 6662:2017 and BS 8243. Alarm systems installed after June 2019 must comply with these standards to qualify for police response.
In this blog post, we’ve explored the critical role police response alarm systems play in securing your home or business. They ensure immediate police intervention when an alarm is triggered and provide peace of mind and enhanced protection.
We’ve discussed the vital processes of alarm activation, verification, and police engagement and how they help reduce false alarms and ensure prompt action in real emergencies.
We’ve also covered benefits, including integration with other security measures and insurance discounts.
All these advantages combine to make police response alarm systems a wise investment.
As an approved alarm installer (NSI Silver), i2 Security & Fire Protection guarantees your system is installed and maintained to the highest standards.
Get in touch if you’re considering upgrading your current security measures or installing a new monitored alarm system. Our team is ready to provide expert advice and professional service to secure your property.